Welcome to Bar 9L Designs Custom Leatherworks! Please click here for current lead time information. Christmas guarantees are CLOSED.



Shop Policies

The client is responsible for reading our policies and product pages in full 

We want our customers to be 100% satisfied

All items (not including custom work with personalization) can be returned within 14 days of the delivery date

Clients are responsible for providing all customization details when placing a custom order

It is the clients responsibility to read all descriptions and size charts/methods of measurement thoroughly.  Bar 9L Designs is not responsible for incorrect sizing.

Items returned must be in unworn, unaltered, and undamaged condition and must have original packaging.  Proof of purchase is required

Returns are subject to a 25% restocking fee

Items sold at reduced price are final sale and are not eligible for return or refund

Client is responsible for return shipping and refunds will be issued upon receiving returned item(s) following inspection

Shipping costs are non-refundable

 

Cancellations

We do not accept cancellations, but would be happy to offer you a credit toward another product or custom order if your order has not been started.  Reach out to us via email for more information

 

Deposits

To reserve your space in line, many custom orders are reserved on a DEPOSIT only.  We will contact you with a remaining balance invoice the month before your order is set to go into production.  If you do not pay this remaining balance invoice by the date mentioned in the invoice email, your order will be pushed to the following month, further delaying your order until the remaining balance is paid in full.

If the remaining balance is not paid in full 90 days after sending over the first remaining balance invoice email, Bar 9L Designs Leatherworks reserves the right to cancel your custom order without a deposit refund.

All deposits are 100% non-refundable